1. GENERAL SPECIFICATIONS
1.1. These general conditions of sale (hereinafter, “General Conditions”) apply to all distance sales of “Noble Outlaw” products (hereinafter, “Products” or “Product”) carried out through the www.TheNobleOutlaw.com website (hereinafter, “Website”). www.TheNobleOutlaw.com website (hereinafter, “Website”).
1.2. Distance selling services described in these General Conditions are only available to consumers (hereinafter, “Clients” or “Client”) being natural persons acting for purposes extraneous to their trade, business, craft and profession, aged over 18 (or, if they are minors, duly authorized by their legal representative).
1.3. The language used to enter any contract through this Website is English.
1.4. Clients are required to carefully read the General Conditions, which have been made available on the Website to enable Clients to acknowledge, store and reproduce them. Contracts with the Clients will be archived by Noble Outlaw with access for the Clients via the Website through their account.
2.1. The prices of the Products are indicated on the Website in USD. Delivery costs could be added to the price of the Products indicated separately on the order form.
2.2. Noble Outlaw regularly verifies that all the prices displayed on the Website are correct, however, cannot guarantee the absence of errors. In the event that an error in the pricing of a Product is detected, Noble Outlaw shall offer the Client the opportunity to purchase the Product at the correct price or to cancel the order.
3.1. The essential characteristics and the price of each Product are provided for each Product displayed on the Website.
3.3. If Clients need to correct any errors in data they have entered, they should follow process provided on the Website, before sending their order proposal. In particular, Clients may alter the quantity of Products that they intend to purchase by adding or removing one or more Products from their “shopping bag”.
3.4. By sending an order proposal to Noble Outlaw, the Client acknowledges and declares that (s)he has read all the instructions provided during the purchase procedure and fully accepts these General Conditions.
4. PAYMENT METHOD
4.1. You will be debited before items are shipped or before services are activated by Noble Outlaw.
5. PROMO CODES
5.1. Promo Codes should be entered during the checkout process to be valid. Attempting to add a promo code after purchase will not be honored.
6. WORLDWIDE SHIPPING
6.1. We will ship to your PayPal, Apple Pay or Payment Card registered address ONLY. Any requests or payments made to an alternative address will NOT be shipped. Please Note: International shipments may be subject to import taxes and/or customs fees. These fees are the responsibility of the recipient.
6.2. US Customers
Due to the increased security measures at the US Customs, deliveries to the US can take up to 28 days.
All items will have to be signed for. We send items as soon as possible and we are not responsible for delivery times once shipped. Tracking code/reference will be given to the customer to track their item(s).
6.3. International Delivery with UPS or DHL Express. For full insurance please contact us for a quotation.
6.4. Damaged packages. If any delivery of a products contents appear to be damaged, the package MUST be signed for as ‘damaged’ and we must be notified immediately. Failure to do so will invalidate shipping insurance claims and we will not be liable for the damage.
7. THE CONTRACT’S ENDING
7.1.The contract between Noble Outlaw and the Client shall be deemed to be executed at the moment that the Client receives confirmation from Noble Outlaw that his/her order proposal, sent through the process set out on the Website, has been concluded successfully, once the availability of the Product has been verified and the price for the purchase has been debited to the Client’s credit card or, in the case of payment by bank transfer, confirmation of the receipt of the bank transfer has been received. The Client’s order proposal shall become binding on Noble Outlaw when the Website purchase procedure is completed without error.
7.2. Noble Outlaw reserves the right to partially fulfil any order proposal in the event that one or more of the Products ordered by the Client is not available. In such cases, only the sum relating to the partially fulfilled order proposal shall be debited.
7.3. Noble Outlaw shall not be liable for errors due to Client’s connection to the Website.
7.4. At the moment of confirmation of the order or execution of the contract, Noble Outlaw shall provide the Client, by email, a summary of the General Conditions, information on the essential characteristics of the purchased Products, a detailed indication of the price and means of payment, information on delivery charges, information on the conditions, the address to which complaints may be addressed, information on support services and on existing commercial terms. The Client should immediately review this communication and notify Golden Concept of any errors or omissions immediately.
8. TRANSPORT AND DELIVERY
8.1. In case of payment by bank transfer, deliveries shall be sent once the transfer has been received in cleared funds by Noble Outlaw.
8.2. Delivery charges shall be borne by the Client and are indicated separately on the order form and invoice.
8.3. All purchases shall be delivered by a selected courier service (e.g. UPS or DHL Express) (hereinafter, “Courier”) between Monday and Friday excluding Saturdays, Sundays and local or national holidays, from the day following that of the confirmation of acceptance of the order proposal, on the basis of the indicated availability. Noble Outlaw is not responsible for delays that are unforeseeable and/or attributable exclusively to the Courier.
8.4. In all cases, except those of force majeure or unforeseeable circumstances the Products shall be delivered within 30 (thirty) days from the day following that of the contract conclusions, unless Noble Outlaw notifies the Client, including by email, within the same term or by the last date agreed for delivery, of the ordered Products being unavailable, including temporarily unavailable. In this event, Noble Outlaw shall reimburse any sums paid by the Client in respect of the order.
8.5. The Client or his/her nominated representative must be present at the delivery address indicated on the order for delivery of the Products. At the time of delivery of the Products by the Courier, the Client is required to verify:
(i) that the number of items being delivered corresponds to that indicated on the delivery note; and
(ii) that the packaging and its seals are intact, undamaged, not wet or altered in any manner. Any damages to the packaging and/or the Product, or discrepancies in the number of items or documentation must be immediately indicated in writing on the Courier’s delivery note. Once the Courier’s document has been signed and no objection has been raised by the Client, the Client may not make any objection to the exterior characteristics of the consigned parcel.
9. CONFIRMATION OF DISPATCHING AND DELIVERY
Noble Outlaw shall send the Client a confirmation email once the Products are dispatched and a further communication once the Products have been delivered.
10. PACKAGING OR WRAPPING
Products purchased from the Website are delivered with high standard packaging.
Noble Outlaw shall make every effort to satisfy the Client’s request.
However, once the Product has been dispatched, the order cannot be cancelled or amended.
If a Product sold by Noble Outlaw has manufacturing defects or in any case of alleged lack of conformity of Products sold by Noble Outlaw, the Client must immediately contact Online Support by email to firstname.lastname@example.org.
12. MISTAKES OR INACCURACIES
Noble Outlaw undertakes to provide up to date information in the sections of the Website relating to the description and/or sale of the Products. However, Noble Outlaw cannot guarantee the Website will be error free. The Website in question may contain typing errors, inaccuracies or omissions, for example relating to the price or availability of the Product or in the information provided on the Product. Noble Outlaw reserves the right to correct such errors, inaccuracies or omissions, even after an order proposal has been sent, and also reserves the right to change or update information at any time without prior notice.
13. NOBLE OUTLAW WARRANTY IS VALID FOR ONE (1) YEAR
The products are manufactured to meet our high-quality standards. In addition, the products are also covered by our warranty against any manufacturing defects. To report a warranty issue, please contact customer service at email@example.com
Note that Noble Outlaw warranty does not cover:
(A) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship.
(B) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports unless failure has occurred due to a defect in materials or workmanship.
(C) to damage caused by use with a third-party component or product that does not meet the Noble Outlaw’s Product’s specifications.
(D) to damage caused by accident, abuse, misuse, fire, liquid contact, earthquake or other external cause.
(E) to damage caused by operating the Product outside the user manual, the technical specifications or other published guidelines.
(F) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of Noble Outlaw or an Noble Outlaw authorized Service Provider (“AASP”).
(G) to defects caused by normal wear and tear or otherwise due to the normal aging of the Product.
(H) if any serial number has been removed or defaced from the Product, or if the phone manufacturer receives information from relevant public authorities that the product has been stolen or if you are unable to deactivate passcode-enabled or other security measures designed to prevent unauthorized access to the Product, and you cannot prove in any way that you are the authorized user of the product (eg. by presenting proof of purchase).
It is important that customers carefully examine the item when they have been received. If your item has been damaged during transport, you must report this as soon as possible to the customer service. If you discover that an item is damaged or does not match the item you ordered, you have to contact customer service within 15 days. Any complaints should be made to our customer service. Please provide us with your order number and the reason for your complaint and we will return with further instructions on returning the product.
If a returned product has no fault, Noble Outlaw has the right to charge a fee for transportation costs. If an item is to be replaced, this is done on a product of similar model or design. If a particular product is no longer in stock the customer has the right to be refunded. If you wish to send your product to us for warranty issues, contact our support team via email: firstname.lastname@example.org